Willoughby Retirement Village is a fantastic place to live. I have lived here for 10 years and would not want to live anywhere else.

The Village is centrally situated near transport, restaurants and shops and next to a huge, beautiful park.

The Management, Office and Maintenance Staff are efficient and very caring.

Sue F 21.7.2019


We have been so grateful for the wonderful love, care and support Judy and her family have received while at Willoughby Hostel. It truly is an amazing place. The organisation and personalised care from all staff have been exceptional.

Phil, Jenny, Sue, Gill and families of Judy Y 28.11.2018


You have a one in a million DON in Maryanne. She is incredibly professional and perceptive of the client’s and family’s needs. The fact that there is little turnover of staff speaks volumes of the management at WRV.

Pauline L 15.11.2018


We are writing to express our deepest appreciation for all the love & care you provided for our dear father, Frank. You all helped to make the last few years of his life so enjoyable. Your respectful interactions with all the residents never went unnoticed.

It was truly a blessing to have dad surrounded by people who genuinely cared, not only for him, but about him.

We always described your hostel as ‘a little piece of heaven’.

Keep loving & making a difference,
Love
Annette, Meredith & Jennifer KB 8.8.2019


I’m sincerely grateful and think we should get young trainees here to learn how Willoughby Hostel does it. The staff are always happy. They are like an extended family.

Grahame M at Hostel Residents’ Forum AGM held 26.6.2019


My appreciation and gratitude for the remarkable co-ordination achieved by Greg and his terrific team for completing the studio for my occupation date – all beautifully done with cheerful and considerate reassurance throughout. Your good wishes and welcome are warmly reciprocated – it is a great pleasure to be accepted as a self-care resident in your beautifully run village.

Diana R 10.7.2019


Everything I ask the staff they do it for me and they do other things outside of what I’ve asked. They do a wonderful job. Whatever you want. I’ve had to get people in the middle of the night and there’s no hesitation. It’s always done. The girls here certainly have good teamwork. Staff here are happy and Residents are happy.

Phillip B at Hostel Residents’ Forum AGM held 26.6.2019


I have been a Resident in Willoughby Hostel for two and a half years and have not heard a cross or impatient word. People with Alzheimer’s are treated with respect and caring kindness. I used to be an RN and I don’t give praise readily. The care and attention I and other Residents receive from the RNs and PCAs has been absolutely fantastic.

I have always lived in Chatswood and in later years, visited friends in Willoughby Retirement Village giving me an insight into this establishment. As a nurse, I visited retirement villages in the area and as my mobility decreased, I had tours of any new establishments. An interview with Director of Resident Care, Maryanne gave me what I was seeking, the PROMISE OF CARE.

Maryanne is an incredible leader and mentor with the ability to select very good staff. The carers demonstrate amazing patience and kindness.

We have a doctor who visits each Monday, a hairdresser, a podiatrist and a very special diversional therapist who arranges visiting entertainers. The financial situation is managed very efficiently by the CEO, Lindy and she is also very helpful to everyone.

J M Lannan OAM 2.6.2019


All the staff are all really happy to come to work. We have an exceptional group of people whom we help. It’s like an extended family. The staff know the Residents and their families and the Residents know our children. You know our stories. It makes for a very peaceful home.

DRC Maryanne T at Hostel Residents’ Forum AGM held 26.6.2019


After my wife passed away, I decided to move into a retirement village.  I looked at quite a few and decided that best by far was the Willoughby Retirement Community Association – a not-for-profit village in Douglas Avenue Chatswood.

The contract does not go far enough in describing the amenities and friendliness of the village.  I found that the financial side of the contract was unbeatable compared to others.

At my age I need a little help now and then and it is always there from the staff – thank you.  For a small fee I now have my midday dinner 5 days a week at the Hostel next door, and after that the evening meal is easy for me to prepare in my own unit such as soup or so after the big lunch.  There is no stress in my life after 72 years working as a master butcher in North Sydney and Cammeray.

Thank you for the wonderful life I have at the village living with people my own age (and younger) and the friendliness.

Allen Wilcox 27.8.19


Bruce was a quiet gentle giant who for nearly 20 years regarded Willoughby Village and those within it as his home and family.

Terence Davies 29.8.19